Effective October 13, 2026
Ride Cyber Limo is a service of Eclipse Solutions LLC, Rochester, New York ("we", "us"). This page explains what information we collect, why, and the choices you have.
We use cookies to keep the site working and, if you allow it, analytics and advertising tools from Google, Meta (Facebook and Instagram) and TikTok. These help us understand what visitors are interested in and show you relevant Ride Cyber Limo offers on those platforms. Those companies may also use the information under their own privacy policies.
You choose. Advertising and analytics cookies only load after you tap Accept on our cookie notice. You can change your choice at any time:
Booking messages are about your ride. Marketing texts and emails are sent only if you opt in, and you can stop at any time: reply STOP to any text, or use the unsubscribe link in any email. Message and data rates may apply. Consent is not a condition of booking.
We do not sell your personal information. We share it only with the companies that help us run the business (Square for payments, our website and email host, our phone assistant provider, and, if you accepted cookies, the advertising platforms above), or when the law requires it.
Booking and payment records are kept as long as tax and legal rules require. You can ask us to delete marketing data at any time.
To see, correct or delete your information, or to stop marketing, email bookings@ridecyberlimo.com or call (585) 601-2660. Our services are booked by adults; a parent or guardian books for anyone under 18, and we do not knowingly collect information from children.
If we change this policy we will update the date above.
Eclipse Solutions LLC, doing business as Ride Cyber Limo · Rochester, New York · bookings@ridecyberlimo.com
If you text us or agree to texts when you book, we use your mobile number only to reply and to send booking and ride updates. We do not sell or share your mobile number or text opt-in with third parties for their marketing. Reply STOP to opt out or HELP for help. Message and data rates may apply. See our Terms of Service.
Every rider verifies their identity once before their first ride. This is done by our verification partner, Stripe Identity: you take a photo of a government photo ID and a live selfie, and Stripe checks that the ID is real and that the selfie matches it. Stripe processes those images under the Stripe Privacy Policy. We do not receive or store your ID photos, selfie or ID number. We keep only the result (verified or not), the name on the ID, the date, and Stripe's reference number, linked to your email and phone so you do not have to verify again. We use this only to confirm who is riding, for safety and accountability, and we may share it with law enforcement if required by law. A one-time verification fee is added to your first booking. To have this deleted, email bookings@ridecyberlimo.com.
Our website and app use Google Analytics and the Meta (Facebook) pixel to count visits and measure our ads. They may set cookies and receive your IP address, device and browser details, and the pages you view. We do not use session-recording or keystroke-recording tools. You can block these cookies in your browser settings or use Google's opt-out add-on (tools.google.com/dlpage/gaoptout). Our site does not currently respond to browser "Do Not Track" signals.
Accounts and bookings must be made by an adult (18 or older). Rides for minors, such as prom or birthday rides, are booked and signed for by a parent or guardian. We do not knowingly collect personal information from children under 13; if we learn we have, we delete it.
We only send marketing texts to people who opt in. Reply STOP to any text to stop, or HELP for help. Your mobile number and text consent are never sold or shared with third parties for their marketing.